Frequently Asked Questions

here to answers to any questions you might have
  • About Thermomix®
  • Cookidoo®
  • Usage and Maintenance

What are the differences between Thermomix® TM5 and TM6?

Thermomix® TM5

Thermomix® TM6

WiFi connectivity via the Cook-Key®Built in WiFi Connectivity
Guided CookingGuided Cooking
8.9cm x 12.7cm touch screen15.2cm x 20.3cm touch screen
Access to over 50,000 recipes on Cookidoo®Access to over 50,000 recipes on Cookidoo® directly on the machine
12 Functions such as milling, mixing, blending, weighing, cooking, steaming, emulsifying, kneading, precise heating, stirring, chopping, grating, etcAll 12 original functions plus sous vide, slow cooking, high temperature, sugar stages, kettle, fermentation, pre-clean, egg boiling, warming up, thickening, rice cooker, grating, slicing and peeler
Built in scales, accurate to 5gBuilt in scales, accurate to 1g
Includes Varoma, measuring cup, steaming basket and spatulaIncludes Varoma, anti-rattle measuring cup, simmering basket with lid and flexible spatula
Includes 180 pre-loaded guided cooking recipes from The Basic CookbookIncludes 160 pre-loaded guided cooking recipes from the TM6 Basic Cookbook
SOLD OUTNormal Price IDR 34,800,000

What can Thermomix® do?

Thermomix® combines the functions of more than twenty kitchen appliances into one easy-to-clean compact unit. It can blend, braise, chop, crush, caramelise, heat, knead, grate, grind, juice, mix, mill, mince, puree, weigh, whip, stir, steam, sauté, stew, slow-cook and sous-vide. Whether you are preparing daily meals for the family, making yourself an occasional snack or spoiling guests with fancy recipes − with Thermomix®, it can all be done in a flash. The spectrum ranges from simply boiling eggs and making salad dressings and dips to pesto, steamed fish, risotto and ice cream. It can also be used to crush ice, make doughs and cake mixes and blend refreshing smoothies and shakes. This is why the Thermomix® has over 10 million enthusiastic users and is the most popular kitchen all-in-one in the world.

How do I cook with the Thermomix®?

The short answer is that you can cook very quickly and extremely easily. The concept of the Thermomix® is based on a perfectly complimentary combination of sophisticated, intelligent cooking technology and customised recipes that are tailored to the Thermomix® to ensure perfect results time after time. There are 3 ways to cook with your Thermomix® TM6, via Cookidoo®‘s guided cooking recipes, manual cooking of precise time/temperature/speed settings or the automated cooking modes where all you need to do is to select the type of cooking and turn the knob.

What is so special about cooking with the Thermomix®?

The invention of the Thermomix® over 50 years ago was a revolution – a food processor that brought together almost every step in the process of food preparation and cooking. Thermomix® provides an extra pair of hands in millions of kitchens and helps our customers produce nutritious healthy meals quickly and easily.


Thermomix® customers are provided with personal support and a precise demonstration of all functions from local representatives before purchase. After purchasing their Thermomix®, customers continue to receive individual support, have many opportunities to compare notes with experts and like-minded people and are able seek information, ideas and valuable tips both in person and online. Today, Thermomix® TM6 has advanced into the digital world with over 80,000 guided recipes directly accessible from the TM6’s large 6.8″ touch display. Additionally, it is always connected and will keep getting updates of new features – just like smartphones.

Where can i find recipes for the Thermomix®?

Thermomix® customers benefit from a unique, comprehensive and diverse selection of recipes. A wide selection can be found in our Thermomix® cookbooks, on Cookidoo® and on the Thermomix Indonesia Facebook Community. And the best place to start is theThe Basic Cookbook that comes with your Thermomix®TM6! Those who enjoy discussing their cooking experiences and would like to share recipes with others can meet at local cooking classes & workshops or contact members of the online fan base on Instagram , Facebook , Youtube , or Linkedin.

Who is the Thermomix® designed for?

The Thermomix® is the ideal solution for any lifestyle. Thanks to its versatility and numerous cooking applications, it can be used in so many different ways.


Parents who cook for themselves and their families every day find it to be a fast and uncomplicated kitchen assistant that saves time and helps them to cook fresh and healthy meals. People just learning to cook benefit from the fact that it operates independently and that cooking is simplified with reliable recipes and the Guided Cooking feature.


More than a few users have grown from amateur cooks into smart cooks thanks to Thermomix®. Passionate hobby cooks are also inspired by the variety of culinary delights on offer and often begin to experiment with the Thermomix® for themselves to discover entirely new dishes. Even professional and gourmet chefs, who depend on consistently perfect results, trust the Thermomix®.

Is the Thermomix® a good investment?

With Thermomix®, there’s no need to buy a range of different kitchen appliances – this single compact unit does it all. Thermomix® users around the world experience the savings they make from cooking from scratch every day. Less trips to the supermarket, less takeaways and more efficient cooking. And they expereince restaurant-quality food at home, and meals that are more healthy and nutritious. Customers also receive much more than a technically exceptional product with proven Vorwerk®quality with their purchase. Aside from the security of knowing that they have the ultimate multi-functional food processor, the service, support and recipe community offered in conjunction with it also add great value to this complete cooking solution.

Where can I buy the Thermomix®?

Thermomix® TM6 is available for purchase at these locations: Thermomix® Indonesia at Cengkareng Bussiness City, Thermomix Experience Center Senayan Park,  Thermomix Experience Center Bandung, Thermomix Experience Center Bali, Thermomix Experience Center Makassar or directly from one of our Thermomix® Advisors. Our advisors will offer you a comprehensive showcase of the unique functions of the Thermomix® and after-sales customer service and ongoing support. For more information on purchasing a Thermomix®, please click here.

How much does Thermomix® cost?

Thermomix® is an advanced, premium kitchen appliance that replaces numerous other culinary tools and delivers great value for a lifetime of use. The price for Thermomix® TM6 (limited time pre-order) is IDR 34,800,000 with a 2 year warranty for consumer use and 1 year warranty for commercial use. For more information on purchasing a Thermomix®, please click here.

Is Thermomix® MLM?

Thermomix® is sold through a personal cooking experience where trained Thermomix® Cooking Advisors will cook with you, while at the same time, show you the functions of the Thermomix®. You will also learn tips on how to avoid harmful food additives and save money on grocery shopping with meal planning.


Thermomix® is very popular because it is the world’s bestselling kitchen all-in-one, and Singapore’s fastest growing brand (source : Statista/Straits Times)


The best way to explore Thermomix® is through booking your personal cooking experience where the process of fast and easy cooking, and the effortless preparation of tasty meals are demonstrated. Having the ability to touch and feel Thermomix® or even browse the seemingly unlimited choice of thousands of recipes directly from its large display is an experience you should not miss. Book your Thermomix® Cooking Experience here.

Why is Thermomix® not sold in retail shops?

Thermomix® is sold through a personal cooking experience where trained Thermomix® Cooking Advisors, who are also super users, will cook with you, while at the same time, show you the functions of the Thermomix®. You will also learn tips on how to avoid harmful food additives and save money on grocery shopping with meal planning.


Thermomix® is very popular because it is the world’s bestselling kitchen all-in-one, and Singapore’s fastest growing brand (source : Statista/Straits Times)


The best way to explore Thermomix® is through booking your personal cooking experience – which can be arranged in our cooking studios or at the convenience of your own home. During the session, the process of fast and easy cooking, and the effortless preparation of tasty meals will be demonstrated.


Having the ability to touch and feel Thermomix® or even browse the seemingly unlimited choice of thousands of recipes directly from its large display is an experience you should not miss. Explore Thermomix® by booking your Cooking Experience here.

Warranty

The Thermomix® TM6 comes with a 2-year warranty for personal use and a 1-year warranty for use in a business environment. It must only be serviced by Thermomix®. Use only parts provided with the Thermomix® or original spare parts provided by Thermomix®.
All consumable items and/or accessories (such as mixing knives, mixing bowls, spatulas, butterfly whisks, Varoma, etc.) are generally not serviceable due to wear and tear from regular use and are not covered under the Thermomix Indonesia warranty
Never use the Thermomix® in combination with parts or equipment not provided by Thermomix®. Failure to comply with any of the above may render your warranty void. The warranty will also be void if the damage is caused by factors such as use outside the product specifications, misuse, dropping, electrical voltage issues, breakage/cracking due to pressure, improper storage, scratching, rust, staining, contact with liquids or chemicals, contact with animals (such as insects, lizards, etc.), and being affected by riots or natural disasters (such as earthquakes, lightning, floods, fires, etc.).
All repair costs will be fully borne by the customer if the warranty is voided. For further information on repair and technical support, please contact us.

What is Cookidoo® and how much does it cost?

It’s endless inspiration for a lifetime of good food. The award winning Cookidoo® recipe platform is now integrated on the Thermomix® TM6, giving users complete access to the world’s biggest recipe library right from their TM6. With ever growing recipes from across the globe, Cookidoo® provides unlimited inspiration and ideas for daily cooking by seamlessly integrating content for cooking with meal planning and ingredient shopping – making it so effortless for anyone to try new tastes by cooking dishes from all over the world right in their home kitchen, with step-by-step detailed instructions directly on their TM6. Every new TM6 comes with a 3-month trial subscription to Cookidoo® . To continue to enjoy the convenience of a wide array of recipes from your TM6, you may chooose to renew your subscription at the end of the free trial period at approximately USD65 per annum. To sign up and access Cookidoo®, please click here. To learn how to use Cookidoo®, please visit our YouTube Channel to watch some videos.

Questions on Cookidoo®

For questions on Cookidoo®, please click here for international Cookidoo® FAQ & support.

Do I need additional accessories?

Your Thermomix® TM6 comes with a complete set of accessories. The accessories include the Varoma attachment for steaming, which makes it possible to easily preserve nutrients in fresh ingredients and cook low-fat meals. There is a simmering basket for side dishes such as rice, potatoes or vegetables and for sieving fruit juices. The butterfly whisk is easily attached to the knife and is used for creating light fluffy textures – mouses, whipped cream and whisked egg whites. A Thermomix®splash guard to prevent oil splatters during heat temperature cooking and a flexible spatula is also supplied. Beyond this, no further individual parts are required to use the entire range of functions. The Thermomix® is designed with quality and efficiency in mind − even the sealing plug for the lid of the mixing bowl can also be used as a measuring cup!

How easy is the Thermomix® to clean?

Cleaning the Thermomix® after cooking is very simple. If there is food residue, simply pour a little water and detergent into the bowl and then turn it on at level 10 for a few seconds. This will remove most residue from bowl and lid and if necessary the bowl can be taken apart and placed in the dishwasher or washed by hand as you prefer. All the individual parts of the bowl are dishwasher safe. The Thermomix® itself can be wiped with a damp cloth.

Is the material used for measuring cup, mixing bowl, knife, simmering basket and varoma food safe?

The health and well being of our customers is of greater concern to us at Vorwerk® than anything else. Therefore, Vorwerk® commissioned the Rhineland technical monitoring authority (TÜV Rheinland) to thoroughly examine the relevant parts as an independent and critical institution.


Since TM5 is launched, both Measuring Cup and Varoma Lid are made of high quality material, which is BPA free – made of the same BPA free materials approved for baby feeding products and conforms with the European Food Safety Authority EFSA Regulation EU No. 10/2011. This means you can continue to have faith in the fact that the dishes you create so quickly and easily with your Thermomix® are not only delicious but also as healthy as the fine ingredients you use to prepare them.


Producing the Thermomix® Vorwerk® ensures the best quality materials. The housing of the Thermomix® TM5 and TM6 is composed of high-quality plastic. Mixing bowl and knife are made of high-quality stainless steel. None of the materials in the Thermomix® TM5 and TM6 that will come into contact with food contain softening agents.

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